Monitored Alarm Systems – 24/7 Protection & Professional Response

At Moore Secure, we provide a professional monitored alarm and response service that gives you peace of mind knowing your property is protected 24 hours a day, 365 days a year. When your alarm activates, a trained operator receives the alert immediately and follows a pre-agreed action plan — ensuring your home or business is never left unattended during an emergency.

We partner with approved national response services to provide reliable keyholder attendance, guard response and escalation when required. Whether you’re at home, at work or away, you have dedicated professionals ready to act on your behalf.

Our monitored alarm services are available for both residential and commercial properties, with coverage across Hampshire, Wiltshire Cheshire and Greater Manchester. To discuss your monitoring options or request a free survey, contact our team today.

ALARM REPAIRS

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ALARM REPAIRS

Access Control

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Access Control

Why Choose a Monitored Alarm System?

A monitored alarm ensures that when your alarm activates, someone is alerted immediately — even if you're asleep, at work, on holiday or unable to answer the phone.

This means:

No missed activations
Faster response to break-ins or emergencies
Better protection for homes and businesses
Improved insurance compliance
24/7 peace of mind

With a bells-only alarm, responsibility falls entirely on neighbours or passers-by.

With monitoring, action is guaranteed.

Alarm response

How a Monitored Alarm Works

When your alarm triggers:

1. The signal is sent instantly to our 24/7 alarm receiving centre.

2. An operator checks the activation and follows your pre-agreed instructions.

Depending on your plan, they may:

Contact your keyholders

Dispatch a security guard

3. Notify emergency services (police/Fire & Rescue, subject to URN)

4. You receive notifications or a follow-up call.

5. A record of the event is logged for reference or insurance purposes.

You choose the response route — we handle the rest.

Monitoring Options

Keyholder Response

If your alarm activates, the monitoring centre contacts your nominated keyholders immediately.

Ideal for homes and small businesses.

Guard Response

A trained security guard attends your property when you cannot.

Perfect for higher-risk homes, rural locations, shops, offices and industrial sites.

Police Response (URN)

For qualifying systems, the monitoring centre can notify the police directly when confirmed signals are received.

Subject to grading, signalling type and current police policy.

Smart App Alerts

Receive instant notifications on your phone.

Check system status, view logs and manage users remotely.

Dual-Path Signalling

For maximum security, signals are sent via both internet and mobile networks.

If one path fails, the other still delivers the alert.

How Monitoring Is Set Up

Survey & Assessment
We check your alarm system and recommend the best monitoring route.
Connection to Monitoring Centre
Dual-path, GSM or IP signalling hardware is fitted or configured.
Testing & Verification
Full communication tests ensure reliable delivery of alerts.
Action Plan Setup
You choose how activations are handled — keyholders, guard response, police etc.
Demonstration & Support
We show you exactly how the system works and what to expect.

Why Choose Moore Secure for Alarm Monitoring?

Over 35 years of security expertise
Local engineers covering Hampshire & Cheshire
Flexible monitoring options for homes and businesses
Clear pricing with no hidden extras
Integration with new or existing alarm systems
Guard response available through approved partners
Professional, friendly, long-term support
Annual servicing & maintenance options

Areas We Cover

Moore Secure North

Cheshire: Wilmslow, Alderley Edge, Hale, Knutsford, Macclesfield

Greater Manchester: Heald Green, Cheadle Hulme, Cheadle, Stockport, Shaw Heath, Didsbury, Chorlton, Withington, Marple

Moore Secure South

Hampshire: Winchester, Southampton, Eastleigh, Romsey, Totton, New Forest, Fareham, Chandler’s Ford
Wiltshire: Salisbury and surrounding villages
Dorset: Bournemouth, Poole, Lymington, New Milton, Ringwood and surrounding areas

Book Your Monitored Alarm Service

Whether you’re securing a home, business or rural property, our monitored alarm solutions provide reliable 24/7 protection with the response level you choose.

Call our monitoring team on 01794 523 470 or 01625 528470
or contact us online to arrange a free survey.